About SMERP
Small and Medium Enterprises (SMEs) play a major role in most
economies, particularly in
developing countries like Nigeria. SMEs account for the majority of businesses
worldwide and are important contributors
to job creation and global economic development. They represent about 90% of
businesses and more than 50% of employment
worldwide. The World Bank Group estimated that formal SMEs contribute up to 40% of
national income (GDP) in emerging
economies.
These numbers are significantly higher when informal SMEs are included. Furthermore, 600
Million jobs will be needed by
2030 to absorb the growing global workforce, which makes SME development a high priority
for many governments around the
world. In emerging markets, most formal jobs are generated by SMEs, which create 7 out
of 10 jobs.
Hence, CWG SMERP is providing an Enterprise Resource Planning Solution that runs on the cloud and offers SMEs (Retail & Online) the required tool to manage their entire business operations such as Point of Sale, Inventory & Accounting. Our solution cuts across all business verticals and aimed at reducing the cost of adopting technology as a tool for business growth.
Hence, CWG SMERP is providing an Enterprise Resource Planning Solution that runs on the cloud and offers SMEs (Retail & Online) the required tool to manage their entire business operations such as Point of Sale, Inventory & Accounting. Our solution cuts across all business verticals and aimed at reducing the cost of adopting technology as a tool for business growth.
Integrated Inventory Management
Inventory management simplifies the process of managing and tracking of the
stock level to improve efficiencies. With
the help of SMERP’s Inventory solution, SMEs can efficiently manage the
inventory. SMERP system enables the most
efficient stocking methods for your inventory and helps to improve all the
internal operations. Some of the features are
double-entry inventory with no stock input, total traceability on products,
Drop-shipping, Cross-docking,
Multi-warehouse etc.
Customer Behaviour Analytics
Customer behavior analytics is about understanding how your customers act
across each channel and interaction point —
digital or non-digital – and what influences their actions. Understanding
customer behavior can help your business in
customer acquisition, engagement and retention.
Automated Order Management
Automated Purchase Order management provides smart and easy steps to configure
workflow and automate all or some of
these specific processes. Once the workflow is configured, it is to be
associated with purchase order automatically
based on configuration made on supplier and then all these processes are managed
accordingly in just a single click.
Integrated Inventory Management
Inventory management simplifies the process of managing and tracking of the
stock level to improve efficiencies. With
the help of SMERP’s Inventory solution, SMEs can efficiently manage the
inventory. SMERP system enables the most
efficient stocking methods for your inventory and helps to improve all the
internal operations. Some of the features are
double-entry inventory with no stock input, total traceability on products,
Drop-shipping, Cross-docking,
Multi-warehouse etc.
Point of Sale
SMERP POS is a retail point of sale system suitable for various small
businesses (including online sellers) such as
clothing and shoe stores, small franchises, sporting goods stores and gift
shops. It is a cloud-based service.
SMERP POS provides standard point of sale features such as payment and return processing along with inventory management. This allows users to keep track of inventory, monitor items that are close to selling out and place orders for items that need to be restocked. The system also saves customer data to help users track purchase history and buying behavior.
SMERP POS provides standard point of sale features such as payment and return processing along with inventory management. This allows users to keep track of inventory, monitor items that are close to selling out and place orders for items that need to be restocked. The system also saves customer data to help users track purchase history and buying behavior.
Accounting Management
Accounting is a necessary process for any business. Precise accounting is
indeed needed for the smooth running of the
company without any financial losses. Any error recorded in the accounting area
will directly affect the financial
stability of the company. There are many features which make SMERP a very
capable accounting software. Synchronized
transactions, Paypal connectivity, instant invoice creation, mail sending,
integration with other payment apps and
report creation.
Rewards & Loyalty Program
Customer Retention is the key survival for most businesses. It is exponentially
cheaper to keep current customers than
gain new ones. CWG SMERP enables users to design a valuable reward points
program for their POS system based on purchase
amount or product category and give a reward to customers. SMEs can set a
minimum threshold purchase amount to earn
reward points. The loyalty points earned are available in the customer’s
account, ready to be redeemed when they want on
their next purchase.
Customer Relationship Management
SMERP gives you the ability to intelligently and efficiently manage leads,
opportunities, tasks, issues, requests, bugs,
campaigns, and claims. It automates key tasks such as communication,
identification, prioritization, assignment, case
resolution, and notification.
Invoicing Management
With SMERP, it is very easy to integrate into your business platform.
Personalize and automate your invoices, so you
don’t miss a payment. Improve communications between your teams and your vendors
through collaboration. Completely do
away with human error that can prove to be costly for your business. Stay on top
of your business by automating
invoicing alerts and be able to strategize your quarterly and even yearly
projections using SMERPs’ reporting
capabilities.
-Remote Business Monitoring
- Streamline network operations
- Dynamic dashboard reporting
- Compatible with any device
- Robust loyalty Program to win back customers
- Keep Track of Important KPIs
- Automate and standardise accounting reports
- Generate insight to boost business sales
- Spend less time tracking employee performance
- Optimized stock management and inventory control
- Simplify your inbound and outbound supply chain operations
- Set up new stores quickly with just an internet connection
- Invoice electronically directly from your store to online customers